International Shipping

INTERNATIONAL CUSTOMERS

TAXES AND DUTIES

All applicable customs and import duties and fees, taxes and any other charges and fees are the responsibility of the customer (even if you refuse any shipments upon delivery).We ship your package DDU, "duties and taxes unpaid", and we do not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear customs. Some countries may require additional fees paid Collect on Delivery (COD). These fees are paid to the local carrier and are not collected by Lacuifa. We have no control over what local governments charge, and does not collect this money.

Customs authorities require that we state the value of your order directly on your package(s). Your countries customs agents have the right to release or deny release of your package(s), and in rare cases, they may also delay delivery.

CURRENCY CONVERSIONS

All prices listed on our site are in MXN, US dollars, and CAD, depending on your location, they are charged to your card in MXN pesos. The bank that has issued your credit card determines the exact exchange rate that you will be charged, but in general it should match closely with the current rate. To get an estimate of the current rate, check out the link below: 

(Please note that we do not make any guarantees or promises about what the current exchange rate is or what you will be charged by your bank, as this is out of our control.)

 

RETURNS

By placing an order at Lacuifa, you are responsible for the cost of return shipping back to Lacuifa. Please contact us at hola@lacuifa.com for return authorization prior to returning your items if you live outside of Mexico.